This continuous monitoring allows operators to quickly identify and respond to various network issues that could impact user experience, such as: • Consistently low throughput during streaming or web-browsing sessions • Call setup failures or quality degradation • Unexpected handovers that might disrupt service • Performance variations during peak usage periods The combination of TEMS products enables proactive network optimization, ensuring that charging station locations maintain the high-quality network performance required for extensive user engagement during charging sessions. Real-time visibility of network performance allows operators to take immediate action when issues are detected, maintaining service quality in these critical locations. Charging station network benchmarking framework Charging stations require a specialized benchmarking framework that accounts for their unique usage patterns. For basic coverage, networks should deliver minimum download speeds of 100 Mbps per user, upload speeds of 20 Mbps, and latency under 50ms with 99.9% availability. However, optimal performance targets should aim higher: 250 Mbps download, 50 Mbps upload, and latency under 20ms with 99.99% availability. These benchmarks ensure a smooth experience for all users, whether they’re streaming movies, participating in video calls, or handling large file transfers during their charging session.
Different categories of charging stations require varying approaches to testing. Highway charging stations typically see burst usage patterns with multiple simultaneous users during peak travel times. Urban charging hubs experience more consistent usage throughout business hours but may face higher peak demands. Destination chargers, such as those at hotels or shopping centers, often see extended duration usage with lower simultaneous user counts but consistent bandwidth demands. Documentation and reporting Comprehensive documentation of testing results is crucial for maintaining testing integrity and enabling future optimization. Traditional reporting has focused on standard testing data, but evolving industry needs suggest an opportunity to expand reporting capabilities to align with broader corporate initiatives. Conventional testing reports Reports typically include detailed network performance metrics, testing conditions, and quality of service measurements. For charging station testing specifically, reports document peak usage patterns, concurrent user loads, and service quality metrics. A centralized back-office solution such as TEMS Cloud facilitates the creation of these customized reports with flexible visualizations, data filtering, and additional elements that help operators optimize their networks.
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