TEMS™ USE CASES
Special event monitoring
This not only allows you to cost-effectively scale your network testing capabilities to cover special events, but it also enables you to better manage your team, improving efficiency and removing the need to deploy engineers to special events. The benefits of special event monitoring with TEMS Pocket and TEMS Cloud TEMS Pocket is a powerful, yet highly portable phone-based mobile network testing solution with support for 5G devices and scanners. Its small form factor makes it ideal for carrying in a bag or pocket to an event. Remote management capabilities allow TEMS Pocket devices in the field to be controlled from back at HQ. • Verify, optimize and troubleshoot the mobile network in environments requiring portability • Leverage non-technical staff to support network testing in the field using TEMS Pocket, with no action, other than carrying the device, needed by them. • Maximize efficiency and effectiveness of finite engineering resources with remote management and monitoring of TEMS Pocket devices in the field. • Be in control of your testing with powerful device-forcing features and scripting to automate actions, allowing you to efficiently test what you need to.
Solution: TEMS Pocket
Large events, such as music festivals, football matches and special events at large indoor arenas will typically see the mobile network extremely stressed. A high volume of people, many of whom at any one time will be uploading content to social media, using OTT apps to communicate with friends, or streaming live content will place immense strain on the network. Verifying, optimizing and troubleshooting the mobile network in these types of environments is important, but resources are stretched and dispatching engineers to every large event is tricky. You need to be able to mobilize your non-technical staff in support. What is special event monitoring? Special event monitoring involves testing the quality of the network and gathering valuable data at large-scale special events where networks are typically extremely stressed. Skilled engineering resources are finite and the demands on their skillset mean they are already being pulled in many directions. To address this, special event monitoring can be supported in the field by non- technical staff, with specialist engineers remotely managing testing centrally from HQ. For this approach to be successful requires a highly portable network testing solution that can be easily taken to venues, and, crucially, it must work without requiring any engineering expertise to be on hand when out in the field. The solution is to equip non-technical staff who are already attending an event with a portable network testing solution in the form factor of a phone that they can simply pop in their bag or pocket, and do nothing more, other than enjoy the event. While colleagues are at the event, engineers can remotely control the test phones, deciding what scripts should be executed and generating real- time data analytics, enabling them to verify and troubleshoot the mobile network without ever leaving the office.
You cannot expect general staff to role-play being network engineers. Effective special event monitoring requires them to be able to simply take a device, pop it in their bag, travel to the event, and then do nothing more.
10
Powered by FlippingBook